Privacy Policy
Privacy Policy
Jewels with Flair
About our privacy policy
Jewels with Flair cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Jewels with Flair. The starting date for the validity of these conditions is November 17, 2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Web forms
On our website you will find a number of web forms where we ask you to fill in personal data, such as your (company) name, address details, e-mail address, web address and (mobile) telephone number. We only use this information for the purpose for which you provided it.
Transactional emails
If you place an order in our webshop you will receive a number of e-mail messages regarding the status of your order. Our shipping partner (MyParcel) receives your email address from us to keep you informed of the progress of the delivery.
Client management and billing
Our client data is stored in the CRM of our webshop software and then used for administrative purposes only.
We use VIP's servers for e-mail services. All e-mail traffic is confidential and not transparent to the processor.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We only use your data if you give permission for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will be shared with third parties in the following cases:
Klaviyo: We send our digital newsletters with Klaviyo . Klaviyo will never use your name and e-mail address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. If you click on this link you will no longer receive our newsletter. Your personal data is stored securely by Klaviyo . Klaviyo uses cookies and other technologies that provide insight into whether e-mails are opened and read. Klaviyo reserves the right to use your data to further improve the service and to share information with third parties in this context.
Shopify: Shopify takes care of the maintenance and hosting of our website. The personal data processed on our behalf is not used for Shopify purposes. However, this party can collect metadata about the use of the services. This is not personal data. Shopify has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Shopify is bound by the confidentiality agreement.
Shopify Payments : Shopify Payments is the payment service of the webshop platform that we use. Shopify Payments uses the services and links of Stripe Europe. Your information will be shared by Shopify with Stripe to the extent necessary to process your payments. The privacy policy of Shopify and Stripe Europe applies, the transaction takes place outside the processing sphere of Jewels with Flair, we only have metadata related to the payments.
PostNL (MyParcel): If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Quick Start: We use the services of the Snelstart online accounting package to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. We use the services of Snelstart for our records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Snelstart is bound to secrecy and will treat your data confidentially. Snelstart does not use your personal data for purposes other than those described above.
paypal: We also use the services of Paypal to handle (part of) the payments in our webshop. Paypal processes the following personal data, partly depending on the chosen payment method: payment details (IBAN and BIC), account holder name, credit card number, IP address and in some cases also address, postal code, place of residence, email address, telephone number, date of birth, etc. Paypal has appropriate technical and organizational measures taken to protect your personal data. Paypal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of Paypal's services for which they engage third parties. Paypal does not store your data longer than permitted by law.
Klarna: Klarna offers options for paying in installments or in arrears for our products. The use of Klarna is subject to their terms. We do not exchange personal data with Klarna, we only refer to their website. You enter your details there yourself so that an agreement can be concluded between you and Klarna. Klarna then informs us that you have successfully paid with Klarna so that we can complete your order. We register your payment via Klarna in our administration.
Insurance Huys Financial Services: Our accounting is managed by Assurantie Huys, your customer data, which may appear in the invoices that are managed by Assurantie Huys, are subject to a confidentiality statement and are therefore not shared with third parties.
Webshop Approval: We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Jewels with Flair may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data for as long as you have an account with us. This means that we keep your customer profile until you indicate that you no longer wish to use our services or delete your account. If you indicate this to us, we will also regard this as a request to forget. We also store the information about your purchase to answer any questions about the warranty or other questions or complaints about the product.
Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, Jewels with Flair can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Jewels with Flair. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing.
You also have the right not to be subject to automated individual decision-making or profiling to be subjected. Jewels with Flair does not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
We use functional and analytical cookies. The functional cookies are necessary for the proper functioning of the website. For example, they ensure that you are shown the desired information quickly and correctly every time you visit our website. No permission is required to place functional cookies. We use the analytical cookies to analyze how often our website is used. If the analytical cookies do not have a major impact on your privacy, no permission needs to be requested.
The following websites place cookies for the following reasons:
Shopify
Our website uses the Shopify platform. Shopify places cookies for a number of purposes: improving the functioning of the website, tracking your movements on the internet so that targeted (targeted and retargeted) advertisements can be displayed and cookies that enable integration with (marketing) platforms of third parties. such as Facebook, Meta and Google.
Doubleclick.net
Our website places cookies from the American platform Doubleclick.net. The cookies that are placed are marketing cookies that keep track of the user's search behavior and also register which advertisements the user has seen. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations.
Facebook/Instagram
Our website uses Facebook cookies. This cookie makes it possible to 'like' our Facebook page and Instagram page. This button works by means of a code that comes from Facebook. Facebook keeps track of your browser ID and any account ID in encrypted form.
In addition, cookies are used to share data with Facebook to create targeted Facebook advertisements and to show personalized advertisements. For example, these cookies keep track of which products you view and which purchases you make. This only happens if you have given permission via the cookie banner.
For more information, please refer to it Facebook cookie policy and Instagram .
Our website places cookies from the American company Google. This processor (Google) may be obliged to provide access to this data on the basis of applicable laws and regulations. We use Google Analytics. A service that shows us how the website is used. IP addresses are sent anonymously.
More information can be found in Google's privacy statement .
YouTube
Our website uses YouTube tracking cookies, which are linked to the embedded YouTube videos. These cookies make it possible to analyze the viewing behavior of visitors.
Usually, cookies can be managed, edited and deleted through your browser. More information about enabling and disabling and deleting cookies can be found in the instructions and/or using the Help function of your browser.
Elevar
Elevar is a tracking cookie. With Elevar you can see from which source you came to the website. For example from Google or from an advertisement. This data is only stored if you have accepted the tracking cookies via the cookie banner.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Contact details
Jewels with Flair
Postal address: Weir 46
1822 EE ALKMAAR
Telephone number: +31 (0)65 052 3968
Email: info@jewelswithflair.nl
Contact person: Erlinde Kramer
